Did you know people are talking about you and your business? Do you want to be part of the conversation?
Now more than ever there are an amazing number of places where people can review and talk about your business. Even the best business won’t please everyone every time. It’s important to be part of the conversation. Otherwise, you are at the mercy of the masses and their opinions of your business.
Besides the obvious benefits of being able to answer your critics, you will find a bunch of extra opportunities within the process. Some of these review/social sites have great tools to allow businesses to offer discounts, special offers, and other incentives to help build business.